CASE STUDIES

Six problems, and how I thought about them. Each one is written the same way: what I walked into, what I owned, what I decided, and what is true now that was not before.

SHOW WORK INVOLVING

Showing all 6 case studies.

Production fintech

Money, regulated journeys, and states that must never be wrong.

Operations design

A border crossing, before software. The same habits, in a container that could not be rolled back.